We’ve temporarily paused our local pickup option while we settle into our new facility!

We are working hard to refine the process and improve the experience for our local customers.

We can’t wait to welcome you back for pickups soon—stay tuned for updates as we get our new system up and running!

We do not include prices with any shipped packages. All orders are shipped with a packing slip so the recipient can see who the order is from and how to contact us if there are any issues with the order. You can leave a gift note in the 'Comments' box when viewing your cart before checking out — this will be printed on the packing slip.

All of our gift sets come in gift boxes.

If you would like us to box up individually purchased spices and blends, please add the gift box option to your cart.

If you need to make a change to your order, please email us right away.

While we are unable to add items to your order, we are happy to assist you with canceling and re-placing your order with the additional item(s).

We are, however, able to remove items from your order for a refund as long as we have not begun processing your order for shipping. We can refund you in-store for items removed from pickups.

Yes! Gift cards can be used in-store and online. 

Yes, for most spices. Many have a bulk jar/bag option available on the product page — you can see a complete list of bulk offerings here. If you don't see what you're looking for, email us with as much information as possible about your needs and we’ll send you a quote, or email wholesale@curiospice.com for foodservice pricing.

Curio values your privacy and looks to protect your data. You can read the details of our privacy and data policy here.

Yes, as long as the order has not already been shipped out.

Please email us with the correct shipping information as soon as possible for the best chance of being able to redirect your package.

If the order has already been picked up by the carrier, unfortunately, there is not much we can do to redirect it. You can try calling the carrier’s local annex to have it held or redirected, or you can try to make arrangements to have it refused/sent back to us from the address where the package is headed. We are happy to reship the order once it makes its way back to us, but we will pass on the shipping charges to you.

Please email us to let us know.

Many carriers mark packages as delivered prior to actual delivery, which triggers the system to notify you too early.

Usually, these packages will be delivered within 5 business days. Sometimes they may have been left in an unusual place or delivered to a neighbor.

Email us right away (within 30 days of receiving your order) and include your order number. Photos are always helpful if there is damage. We will send out a new jar promptly.

Yes! Select your shipping country at checkout and choose your preferred international rate. Please note that we are not responsible for reshipping international packages returned to us; we will contact you to purchase a new shipping label. Additionally, customers are responsible for paying any duties or import taxes. Incorrect or damaged items will be refunded if we are notified within 30 days of delivery, as we cannot ship replacements internationally. Please check your country's import rules before purchasing bulk sizes of any spices, as there may be size restrictions for food items. If you have any further questions, please contact us at support@curiospice.com.

All sales of consumable items and gift cards are final.

If your order is damaged or incorrect, please let us know within 30 days of delivery by emailing support@curiospice.com. For select unused, unopened, non-food retail items (e.g. pepper grinders), returns or exchanges may be possible. Customers are responsible for all shipping costs for returns or exchanges.

The quality and purity of our spices is important to us. We work diligently with our producers and suppliers to perform testing for microbes and other contaminants to ensure we’re supplying the safest and best-quality spices possible. Heavy metals (lead, mercury, arsenic, cadmium), which occur naturally in plants in levels that vary depending on origin, can be harmful in significant amounts. Curio Spice Company periodically tests our spices, especially those prone to heavy metal uptake from soil, using third-party laboratories.

We make sure to source the freshest and most aromatic spices we can, and it is important to us to pass that along to our customers. While spices don't really go bad, they can lose potency over time. The date on the jar indicates the timeframe for optimal freshness. In the spirit of limiting food waste, we chose 'Better By' to communicate that the spice is at its best within that date, but still perfectly useable after it has past.

Yes! All of our packing peanuts are corn-based and 100% compostable.

We offer refills on certain spices in our Cambridge, MA retail store location. While we cannot refill jars brought from home, due to health codes, we can sell you a “bulk” amount (2–8 oz) packed in a compostable paper bag of select pantry spices.

Yes! We carefully curate Curio Spice Club's boxes in advance to make sure it remains fun and interesting regardless of how long someone has been subscribed. 

Additionally, all the types of subscriptions are sent the same thoughtfully selected spice and recipes each release — the only difference is the duration of the subscription.

You can pause or cancel your rolling subscription any time from the subscriptions page in your Curio account, or by emailing us at support@curiospice.com, or responding to your most recent subscription order confirmation/shipping notification. You can always sign up again in the future. 

Gift subscriptions for 6- or 12-month durations are fixed and will automatically terminate after the 2nd or 4th charge. Please feel free to let us know why you canceled your subscription! We value customer feedback to help us continually improve the Curio Spice Club.

Curio Spice Club only ships domestically at this time.